Nieve help
How can we help?
Find practical PocketPapi guides alongside answers written specifically for Nieve.
PocketPapi help
General guides
Shared how-tos for managing sites, hosting, AI, support, and day-to-day work.
Getting started
Create your first project
Projects keep client work, sites, team access, and automation together.
Read guide →Add a site and domain
Connect a site to its project while the project owns the shared-hosting document root.
Read guide →Understand workspace scope
Use the workspace picker to keep project work, support, tasks, and site knowledge focused.
Read guide →Sites & hosting
Run a site health check
Check the public response, status code, and response time from Sites.
Read guide →Work safely on shared hosting
PocketPapi is designed for cPanel-style hosting without root or SSH access.
Read guide →Manage files and databases
Use the site tools for guarded file, database, snapshot, and restore workflows.
Read guide →AI & automation
Connect an AI provider
Store an encrypted installation provider credential and model for workspace AI.
Read guide →Create an AI agent
Agents can be scoped to a site, project, or administrator-wide workspace.
Read guide →Schedule recurring work
Scheduled agents run through shared-hosting-safe cron endpoints with guardrails.
Read guide →Developer resources
Marketing & support
Plan a marketing workflow
Research, content creation, and social publishing are organized by site.
Read guide →Use the support inbox
Bring website chat and social activity into one project- and site-scoped inbox.
Read guide →Keep site help current
Use the Help Knowledge Partner to compare published help with current site details, approved changes, and customer questions.
Read guide →For this site
Site answers
Published help articles from Nieve’s knowledge base.
No published site answers yet
Check the general guides above or contact the site team for help.
Still need a hand?
Contact support
Send the site team a message and keep your ticket number to check its status later.